Inhouse ecology

We are committed to environmental and climate protection, with the goal of keeping environmental impacts as low as possible. We therefore work to continuously improve our sustainability standards and the main environmental parameters in the most relevant areas. The environmental management system in Austria is based on international standards (e.g. ISO 14001). This is not a matter of merely fulfilling legal requirements or standards, but rather one of optimizing the use of energy and resources, and as such, is a task of sustainable resource utilization. The network banks are conscious of their responsibility for the environment and are working to continuously improve this.

The graphic below shows the environmentally-relevant areas of the RZB Group and their impact on CO2e emissions.
Up to and including the end of 2016 the publication of sustainability contents were made for the RZB-Group. Due to the merger of Raiffeisen Zentralbank Österreich AG and Raiffeisen Bank International AG (RBI) in March 2017 the company trades under the name of Raiffeisen Bank International AG as well.

CO2 Emission

The graphic above shows that the biggest items of CO2e emissions in the RZB Group (total of 59,147 tonnes (t) or down two percent compared to the previous year or down 14 percent on 2011) relate to energy consumption and business travel (taking the new ecoinvent data for 2015 into account, the emissions value would have increased by four percent on the previous year). Particularly relevant is the division of the emissions into three “Scopes” (which define the classification of the CO2 emissions according to the Greenhouse Gas Protocol):

  • Scope 1 comprises all greenhouse gas emissions produced directly in the company; e.g. from the combustion of stationary sources (such as power plants, boilers), the combustion of mobile sources (such as from the company’s own fleet), from the production processes and transient emissions.
  • Scope 2 comprises indirect emissions which arise when supplying the company with energy, when an energy supplier makes power or heat available to this company.
  • Scope 3 comprises all other emissions caused within the limits of the system, e.g. mobility using planes, trains and external car fleets, as well as office supplies (such as paper).

Most emissions, 46 percent, can be found in Scope 3 (mainly caused by power consumption), followed by Scope 2 with 44 percent (power consumption is also in first place here). Scope 1 is in third place with ten percent and is mainly caused by business travel in cars.

Environmental targets

The central tool for the implementation and further development of the environmental targets is our Environmental Management System in Austria, which is operated in accordance with the requirements of ISO 14001 (certified since 1998). In addition, our declaration on greenhouse gases has been validated for the entire Raiffeisen Bank International along with the subsidiaries and the networkbanks in CEE since 2013, in accordance with ISO 14064-3.

Measures for improving our environmental score card for the various areas are defined on the basis of the environmental audit and usage data:

  • Emissions
  • Energy
  • Mobility
  • Information Technology
  • Waste and Cleaning
  • Employees
  • Procurement

The Environment Committee, the Group Sustainability Management Department and Facility Management as well as the sustainability officers of the network banks are responsible for implementing and evaluating the achievement of targets. Base year for targets is 2011.

Environmental measures and targets

CO2 emissions

CO2 emissions for 2016 were calculated using new emission factors (ecoinvent v3.3). However, this recalculation of all emission values is not shown in the tables for the sake of comparability with previous years’ reports. Average CO2e emissions came to 59,147 tonnes (t) in 2016, a reduction of 19 percent compared to 2011 (date of first reporting). A minimal adjustment to emissions was arrived at in all three scopes through the factor conversion. The Scope 2 reduction compared to the  previous year is the result of the factor conversion, the increase in Scope 3 emissions results from additional data collection, and the reduction in Scope 1 emissions is independent of the factor conversion. In 2016, 6,027 tonnes of CO2e were allocated to Scope 1 (ten percent), 25,801 tonnes (44 percent) to Scope 2 and 27,319 tonnes (46 percent) to Scope 3 in the RZB Group.

  • Energy consumption accounts for about 65 percent of emissions (down nine percent compared to the previous year) with 38,586 t CO2e, making it the largest source of emissions in the RZB Group. Most of these fall under Scope 2, but partly also under Scopes 1 and 3. The share of green power share in the RZB Group is about 34 percent.
  • Business travel generates approx. 21 percent of emissions (down six percent compared to the previous year) with 12,657 t CO2e. Travel is therefore the second-biggest source of emissions in the RZB Group. This has an effect on both Scope 1 and Scope 3.
  • The parcel service and transport of goods amounts to around six percent of emissions with 3,736 t CO2e (about five times as high as in the previous year due to an improved data situation). This area is therefore the third-biggest source of emissions in the RZB Group. The impacts are felt solely in Scope 3.
  • Paper consumption accounts for around four percent of emissions (up 14 percent compared to the previous year), or 2,621 t CO2e. Paper consumption is therefore the fourth biggest source of emissions in the RZB Group. The impacts are felt solely in Scope 3. The recycled share of materials purchasing is 70 percent.
  • Waste, with 1,547 t CO2e, is also negligible and accounts for approx. three percent of emissions (down five percent compared to the previous year). The impacts are felt solely in Scope 3. Water consumption is in last place as a source of emissions, at almost zero percent.

Southeastern Europe has the biggest share in total emissions of 35 percent or 20,523 tonnes CO2e. The lowest share was accounted for by the central institute and specialized subsidiaries, with three percent or 1,489 tonnes CO2e. CO2e emissions of the RZB Group per employee and year amount to approx. 2,688 kg. Southeastern Europe has the biggest share per employee of approx. 3,096 kg CO2e/employee and year. The lowest share is recorded by the central institute and specialized subsidiaries with 1,341 kg CO2e/employee. In the area of emissions, the main goal is to reduce electricity and heating consumption and prevent emissions in mobility.

CO2 emissions


At approx. 65 percent, indirect energy consumption is the largest source of CO2 emissions in the RZB Group:

Electricity consumption accounts for 95 percent of this, while heating demand accounts for approx. five percent. Direct energy consumption (emergency power generator) accounts for a negligible share of total consumption and emissions. The share of green power in the RZB Group is about 34 percent (up 16 percentage points compared to 2015). One hundred percent green power is procured in Austria. The share of green power at a company is also highly relevant to SDG no. 7. However, given that this SDG is closely linked with SDG no. 13 and is included here, it is no longer indicated separately.

Total indirect energy consumption of the RZB Group was around 103 GWh in 2016 (down three percent compared to the previous year). Of this, about 76 GWh was needed for electricity and almost 27 GWh for heating. Southeastern Europe has the largest share of electricity consumption of approx. 31 percent (because electricity is used for heating purposes in some parts of Southeastern Europe); in terms of heat consumption, Eastern Europe is the biggest consumer with approx. 30 percent. The lowest share of energy consumption was accounted for by the central institute and the specialized subsidiaries with five percent of power consumption and seven percent of heating consumption.

In terms of employee and year, the average energy consumption for electricity and heating amounts to a total of 4,719 kWh. RBI AG has the highest energy consumption of 6,862 kWh/employee (the reason being that the majority of RBI AG  employees are still located at a non energy-efficient site), while Central Europe has the lowest energy consumption of 3,404 kWh/employee.

Energy consumption 2016


Business travel is the second-biggest causer of carbon emissions in the RZB Group. For this reason, improvement measures in this area are constantly being evaluated. For example, the travel policy for business trips was revised in 2013 in accordance with environmental factors and a mobility survey was conducted at the end of 2014. In order to reduce business travel, the video conference system was upgraded in Austria and at almost all network banks.

Business travel of the RZB Group amounts to around 58 million pkm (passenger kilometers; pkm are calculated from the number of persons carried and the distance covered). Of this, Central Europe has the biggest share of 27 percent or about 16 million pkm. The lowest share is accounted for by the central institute and the specialized subsidiaries with ten percent or approx. six million pkm.

Business travel throughout the group in terms of employee and year averages 2,644 pkm. RBI AG records the strongest travel activity of 5,903 pkm/employee and year. This can be explained by the fact that many trips to international stakeholder
representations etc. are conducted from head office. Eastern Europe has the fewest business trips per employee of 1,869 pkm. If the means of transport are compared, then air travel makes up the biggest share with 43 percent, followed by business travel in a company car with 39 percent and business travel in a rented car with 17 percent. Trips by train make up the lowest share, at around one percent. The RZB Group fleet is particularly friendly to the environment with an average of 130 g CO2 emissions/km.

Business travel 2016


In the area of material use, paper is the most important office material for financial service providers, but has a very low share of CO2e emissions. Efforts have been made to further reduce levels of paper consumption for years. Double-sided printing is a default setting both in Austria and at most of the network banks.

In total, 2016, approx. 922 tonnes of paper, or eight percent less than in the previous year, were used in the RZB Group in 2016, with Central Europe accounting for the biggest share of 33 percent or 301 tonnes/year. The lowest share of total consumption was accounted for by the central institute and specialized subsidiaries at four percent, or 33 tonnes/year.

In terms of paper consumption per employee and year, which averages 8,401 sheets, Eastern Europe is the biggest consumer with 10,125 sheets per employee. RBI AG has the lowest consumption of 4,628 sheets per employee. The share of recycled paper used in the RZB Group is 70 percent. RBI AG and the central institute and specialized subsidiaries have the highest share of 100 percent recycled paper.

Paper consumption 2016


The quantity of waste produced by the RZB Group amounts to about 2,947 tonnes per year or 133 kg/employee and consists of 94 percent non-hazardous waste. Fortunately, the “Waste” sector has a share of just three percent of total emissions of the RZB Group.

37 percent of waste is brought to landfill sites, approx. 31 percent is incinerated and 26 percent recycled. Electrical devices have a share of about six percent. Hazardous waste, like electrical devices, is correctly disposed of. Central Europe has the biggest share in total waste produced with 33 percent or 956 tonnes. The lowest amount of waste is produced by the central institute and specialized subsidiaries with five percent or 151 tonnes of total waste/year. RBI AG also has the largest amount of waste in terms of the number of employees, with 158 kg/ employee. Southeastern Europe reported the lowest waste per employee of 124 kg/employee.

Waste 2016


Transport of goods

The parcel service and transport of goods has been included in the report since 2015 as a result of the improved data situation. This indicator has an effect on Scope 1 and 3 emissions and accounts for a share of approx. six percent of all emissions of the RZB Group. Purchasing is partly centrally controlled for the whole RBI Group by RBI AG, which is why kilometers traveled (including the resultant emissions) were equally distributed among the regions (a more exact allocation was not possible due to the data situation).

According to the latest data, parcel service and transport of goods amounts to a total of around 1,227,230 tkm (tonne kilometers; tkm are calculated from the transported mass in tonnes and the distance covered in kilometers).


Water consumption of the RZB Group is comparatively low and hardly has any effect on the CO2 footprint (almost zero percent). Total water consumption for 2016 was 248,041 m3 or 11 m3/employee and year. Southeastern Europe has the biggest share of water consumption of over 78,169 m3 or 32 percent, while the central institute and specialized subsidiaries reported the lowest share of 10,348 m3 or four percent. RBI AG consumes the most water per employee of 16 m3/year (due to the company canteen and green space), while Central Europe has the lowest share of seven m3/year.

Water consumption 2016


Andrea Sihn-Weber

Head of Group Sustainability Management, General Manager of Raiffeisen Sustainability Initiative
Raiffeisen Bank International AG
Am Stadtpark 9, 1030 Wien
Tel: +43-1-71707-6069
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