Seamless Ticket Purchases for Unforgettable Events

With over 25 years of experience in the Austrian ticketing market and active in more than 20 countries, Eventim is one of the largest live entertainment providers in Europe. The state-of-the-art ticket software is designed for top performance: presales for major events such as Robbie Williams, the Nova Rock Festival, Austrian national football team matches, or Rammstein are part of daily business. Eventim Austria draws its strength from continuous development, innovative solutions, a broad service portfolio, and the largest event selection on the market. With a future-oriented, Europe-wide strategy, over 250 million tickets are sold annually via oeticket for more than 800,000 events. To ensure ticket purchases run smoothly and securely, oeticket relies on a strong and innovative payment partner: Raiffeisen Bank International (RBI).

Whether electrifying concerts or exciting sports events – oeticket aims not only to offer a broad and attractive event portfolio but also to make ticket purchasing as easy and secure as possible for its customers. "We are proud to collaborate with Raiffeisen Bank International (RBI), one of the leading providers for card acceptance in Central and Eastern Europe – not only in Austria but also in other Eventim countries. This enabled us to effortlessly and securely facilitate major events in 2025 such as Robbie Williams, Guns N' Roses, and Iron Maiden at the Ernst Happel Stadium," explains Florian Gradwohl, CFO of CTS Eventim Austria GmbH. "Particularly noteworthy are the numerous concerts at the Raiffeisenhalle in the Gasometer in Vienna – including Finneas, the brother of Billie Eilish – which are only possible thanks to the support of RLB Niederösterreich-Wien."

"Our long-standing cooperation with RBI is crucial for secure and fast payment processing on oeticket.com," Gradwohl continues. "The expertise of RBI, like that of Eventim, ensures a smooth purchasing experience – even during large, simultaneous transaction requests. Competence and reliability were also evident when the Taylor Swift concert in Vienna in 2024 was unexpectedly canceled: unfortunate, but thanks to RBI, ticket purchases could be efficiently refunded and customers compensated quickly. This rapid response strengthens trust and satisfaction among our customers – and is thus an essential part of our future-oriented, customer-focused mission."