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Global Investor Gate: Live in Raiffeisen Bank Hungary

Raiffeisen Bank Hungary (RBHU) has launched the initial version of Global Investor Gate White Label (GIG WL), a modern, scalable platform developed by Raiffeisen Bank International to enhance client interaction and transparency in securities services. Delivered in just 14 months, GIG WL offers a unified client experience, streamlines post-trade operations, and sets a new standard for digital tools across the RBI Group.

  • By Moritz Welsner, László Ceglédi
  • Success Stories

In August, the initial version of Global Investor Gate White Label (GIG WL) went live at Raiffeisen Bank Hungary. Global Investor Gate (GIG), developed by Raiffeisen Bank International seven years ago, delivers pre-, at-, and post-trade insights via a modern self-service web application. Built in close collaboration with operations, business teams, and clients, it gives financial institutions, asset managers, and corporates an easyand secure way to interact with us and access all relevant information about their securities business.

The push for the next step came to close a clear digital gap in client interaction and transparency. We launched a joint initiative and co-developed GIG WL as a true group product: a white-label platform that can be quickly adapted to local specifics and adopted by any member of the RBI Group with minimal friction. GIG WL oversteps the existing core GIG in many aspects — like the fresh design, system agnostic architecture and universal interfaces by utilizing the latest technologies and industry standards. Thus, the teams have essentially created a new application.

Working as one team with a client-first mindset, we moved from idea to go-live with a new system in just 14 months. The result is a unified, modern client experience, a standard integration model for the Group, and a robust foundation for fast, repeatable rollouts. Going live with this initial version of GIG WL is just the first milestone of a complex implementation project in Raiffeisen Bank Hungary, which enables further automation and increases digital client experience across the whole trade lifecycle. 

RBHU is the first one to adopt this tool — other group members are able to follow seamlessly, leveraging proven components and shared learnings to accelerate time to value.

Why GIG WL matters for Raiffeisen Bank Hungary

  • Streamlines end-to-end post-trade operations
  • Reduces operational risk across the brokerage-to-custody value chain through automation
  • Enhances competitiveness with essential digital tools in securities services
  • Accelerates reuse of modern group products within the RBI Group

One Goal, One Team

  • One team with a shared mission: RBI and RBHU operated as a single product team with a common backlog, joint ceremonies, and shared accountability
  • Client-first discovery: We co-created journeys with operations and relationship teams, validating value and usability early
  • Reuse over re-invent: We leveraged ISO-based interfaces and a standard integration pattern to lower complexity and risk

What business features have been achieved so far?

  • Securities holdings
  • Settlement monitoring
  • Transaction monitoring

Planned features to be implemented starting 2026:

  • Corporate actions monitoring
  • T+1 readiness and further enhancements in 2026:
      - Settlement instructions and cancellations 
      - Trade confirmations and allocations
      - Order monitoring
  • Fund subscriptions and redemptions
  • NAV (Net Asset Value) relevant information for depositary services
  • Overview of securities related cash accounts

Going live in August with Raiffeisen Bank Hungary shows our ‘build once, scale across’ strategy in action. Through focused joint workshops, a single backlog, and year‑round coordination between RBI and Raiffeisen Bank Hungary, we kept dependencies transparent, unblocked issues early, and maintained quality with continuous E2E testing. GIG delivers a single, modern experience to our CIB clients and a standard model other network banks can leverage when ready

Raiffeisen Bank Hungary is proud to be the first adopter of this digital solution. Clients already benefit from a more detailed, real-time view on securities holdings and transactions, faster settlement follow-up, and enhanced digital experience. The joint RBI–RBHU team spirit made the difference, and we’re excited to co-drive corporate actions monitoring next, with many more useful features to follow afterwards….

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